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Heva Pulse
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Layrd

by Pitsana

Last updated: March 2026

Support

Help, troubleshooting, permissions, and contact.

Contact support
Email, response times
Subscriptions
Manage, cancel, restore
Troubleshooting
Permissions, export, data

FAQ

What is a Data Pack?

A Data Pack is a curated snapshot of your personal data (health, calendar, tasks) that you can use with any AI assistant. Each pack is created on your device and formatted to be understood by AI systems.

What AI can I use with Layrd?

Any AI! Layrd exports in universal formats (text, JSON, CSV, Markdown). Use your packs with Claude, ChatGPT, Gemini, Copilot, or any other AI assistant of your choice.

Is my data sent anywhere?

No. All processing happens on your device. Layrd has no servers to store your data. Packs are created locally and exported only when you choose to do so.

How do privacy profiles work?

Privacy profiles let you redact sensitive fields before export: locations, people names, personal notes, workout routes. Create multiple profiles for different sharing levels.

How do I export my data?

Open a pack, tap Export. Choose the format (clipboard, JSON, CSV, Markdown) and the privacy profile to apply. Paste directly into your AI assistant.

Subscriptions & purchases (Premium)

ActionWhere
Cancel subscriptioniOS Settings → Apple ID → Subscriptions → Layrd
Restore purchasesSettings → Premium → Restore
Billing issuesApp Store / Apple Support

Troubleshooting

HealthKit Permissions

  • Settings > Privacy & Security > Health > Layrd
  • Enable the desired data categories
  • Relaunch Layrd after changing permissions
  • If data doesn't appear, verify the source is active in the Health app

Calendar Permissions

  • Settings > Privacy & Security > Calendars > Layrd
  • Grant full access to see all calendars

Reminders Permissions

  • Settings > Privacy & Security > Reminders > Layrd
  • Grant access to allow task data pack creation

Export Issues

  • Verify the pack contains data before exporting
  • For large packs, prefer JSON or CSV over clipboard
  • Make sure you have selected a privacy profile

Contact

SARL Pitsana
Email:  

Please include:
• iOS version • Device model • Layrd app version • Screenshots • Steps to reproduce

Typical response time: 24-72 business hours.

© 2026 SARL Pitsana · Layrd · All Rights Reserved
Pitsana — AI & Agility Training & Consulting